Welcome to Fair Go Casino. These Terms and Conditions govern your use of our website and services available at fairgocasino.llc. By creating an account or placing any wager, you confirm that you have read, understood and agreed to be bound by these terms in full.
Fair Go Casino is operated by Deckmedia N.V., a company registered and established under the laws of Curacao, with its registered office at Heelsumstraat 51, E-Commerce Park, Willemstad, Curacao. We hold a licence issued by the Curacao eGaming Authority. We reserve the right to amend these terms at any time, and it is your responsibility to review them periodically.
Eligibility and Account Registration
You must be at least 18 years of age to register an account with Fair Go Casino. By opening an account you confirm that online gambling is legal in your jurisdiction and that you are not subject to any restrictions that would prevent you from participating.
Each player is permitted one account only. Duplicate or multiple accounts will be closed and any associated balances may be forfeited. You are responsible for maintaining the confidentiality of your login credentials. We may require identity verification documents at any time to comply with our Know Your Customer (KYC) obligations.
You agree to provide accurate and current personal information during registration. Supplying false details — including name, date of birth or address — constitutes a breach of these terms and may result in account closure.
Wagering Rules Simplified
We believe wagering requirements should be easy to understand. At Fair Go Casino, the standard playthrough requirement on most deposit bonuses is 30x the bonus amount. No-deposit bonuses and free spin winnings carry a 60x wagering requirement. These multipliers apply to the bonus funds only, not to your deposit.
While completing wagering requirements, the maximum permitted bet is A$10 per spin or hand. Exceeding this limit may void the bonus and any associated winnings. Not all games contribute equally: pokies (slots) contribute 100%, table games such as blackjack and roulette typically contribute 10-25%, and certain games may be excluded entirely.
Always check the specific promotion terms attached to each offer for any variations. Progressive jackpot games and live dealer titles are generally excluded from bonus wagering unless explicitly stated otherwise.
Key Clauses You Should Know
Dormant Accounts: If your account shows no login activity for 12 consecutive months, it will be classified as dormant. A monthly administrative fee of A$5 (or currency equivalent) may be deducted from any remaining balance. We will attempt to contact you before applying these charges.
Bonus Abuse: We employ automated systems and manual reviews to detect patterns of bonus abuse, including but not limited to low-risk wagering strategies, syndicate play and multi-accounting. Any player found engaging in such activity will have bonuses and winnings voided and may be permanently excluded.
Maximum Cashout: Certain promotions — particularly no-deposit bonuses and free spins — carry a maximum withdrawal cap. Unless stated otherwise, the default maximum cashout from a no-deposit bonus is A$180. Deposit bonuses do not have a maximum cashout unless specified in the promotion terms.
Self-Exclusion: You may request a temporary or permanent self-exclusion at any time by contacting our support team at [email protected]. During an exclusion period you will be unable to access your account, deposit or place wagers. We take self-exclusion requests seriously and process them within 24 hours.
Deposits and Withdrawals
Fair Go Casino accepts a range of payment methods including credit and debit cards, bank transfers, and cryptocurrency. All deposits are processed instantly in most cases. The minimum deposit amount is A$20 unless otherwise stated for a specific payment method.
Withdrawal requests are subject to a processing period of up to 48 hours for verification purposes. First-time withdrawals require identity verification (KYC) which may extend the processing time. We reserve the right to process large withdrawals in instalments over consecutive weeks.
You may only withdraw funds to accounts or wallets that are registered in your own name. We do not process withdrawals to third-party accounts under any circumstances.
Responsible Gambling
We are committed to promoting responsible gambling. Fair Go Casino provides tools to help you manage your play, including deposit limits, loss limits, session time reminders and self-exclusion options. You can set or adjust these limits through your account settings or by contacting support.
If you believe your gambling is becoming a problem, we encourage you to seek help. Australian players can contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au for free, confidential support.
Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy, which forms part of these terms. We employ industry-standard encryption and security measures to protect your information. For full details on how we handle your data, please refer to our dedicated Privacy Policy page.
Dispute Resolution and Governing Law
In the event of a dispute, we encourage you to contact our support team first at [email protected]. Most issues can be resolved informally. If a resolution cannot be reached, you may escalate your complaint to our licensing authority, the Curacao eGaming Authority.
These Terms and Conditions are governed by and construed in accordance with the laws of Curacao. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Curacao.
Modifications to Terms
Fair Go Casino reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or a notification on the website. Continued use of our services after changes have been posted constitutes your acceptance of the revised terms.
We recommend checking this page regularly. The date of the most recent revision is always displayed at the top of this document.
